1. Product Care
Mianzi furniture is both durable and easy to care for - one of the many reasons it’s an incredible choice to add to your beautiful home
1.1 Regular Cleaning: Keep your product(s) clean with regular dusting with a soft and dry cloth.
1.2 For something a little stickier, rub with a dry microfiber cloth gently, to give a bit more cleaning power.
1.3 Do not expose the product(s) to any kind of moisture or water content.
1.4 Let the product breathe: Unpack the product(s) as soon as you receive them. Make sure they are not kept packed for more than 24 hours.
1.5 Store in an airy and dry location. Fresh air is vital for the longevity of the products(s).
1.6 We will recommend keeping the indoor furniture, lighting products, and other accessories indoor to maximize their life span unless the product is labeled for outdoor use.
1.7 Avoid placing hot pans or heavy items directly on the products.
1.8 Do not soak in water or use abrasive substances.
2.1 Mianzi warrants for a period of 6 months from the date of billing under conditions of normal care and use:
(i) The product will conform to the specifications applicable to the product at the time of manufacturing.
(ii) The product will be of good material and free from manufacturing defects for which Mianzi is responsible.
(iii) The product will be free and clear of all liens and encumbrances.
2.2 In the event that any product manufactured does not conform with the foregoing specifications, Mianzi shall, at its own discretion, either credit the customer for any such non-conformity or at its own expense replace, repair or correct the product within the mutually agreed timeline.
2.3 Mianzi shall have no responsibility or obligation to the customer under warranty claims with respect to products that have been subjected to abuse, misuse, accident, alteration, bad hygiene, incorrect maintenance, neglect, unauthorized repair, or proper Product Care as mentioned in section 1 below is not followed. Mianzi will not be liable for any special, incidental, consequential, or indirect damages, and in no event will it be Mianzi’s responsibility to exceed the original manufacturing cost.
2.4 Products must be inspected promptly by the customer for damage and defects at the time of purchase or delivery. The customer must notify Mianzi of any damage before 5 days of the delivery.
2.5 Mianzi disclaims that the warranties contained in this section are in lieu of all other representations and warranties that are expressed, implied, statutory, or arising due to performance or custom usage in the trade or otherwise.
For any assistance or queries relating to warranty and maintenance, please reach out to us at firstname.lastname@example.org or give us a call at +91 9958644708. We will connect with you within the next 24 hours.